CANCELLATION POLICY
We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment or you may be charged a cancellation fee.
By booking with Arch + Beauty, without exception, you acknowledge that you have read and agree to our cancellation and studio policies.
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All payments on appointments are non-refundable and non-transferable for any reason.
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All appointments require a credit card on file to secure your spot.
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Appointments must be canceled or rescheduled with at least 48-hour notice. Otherwise, you will be charged the cancellation fee (which is 50% of the service you reserved).
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If you are more than 5 minutes late, your appointment will automatically be canceled, and you will be charged the cancellation fee (which is 50% of the service you reserved).
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Unfortunately, if you no-call/no-show, you will be charged 100% of the service you reserved.
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To help ensure the safety of us and others, if you are sick please reschedule your appointment as soon as you can possibly can. Cancellation fees still apply.
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If you are a first-time guest, we encourage you to arrive 5 minutes earlier than your scheduled appointment.
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To ensure everyone's safety, children are not allowed at the studio.
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We reserve the right to cancel/reschedule your appointment if late arrival creates a disruption to other clients’ scheduled appointments.
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We really appreciate and strongly encourage confirming your appointment 48 hours in advance of your scheduled appointment.
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The best way to contact us is by sending us a text at 703-343-9228. No messages on Instagram or via email (unless you are inquiring about training).